Beyond Neutrality: Confronting the Crisis in Conflict
Resolution
Bernard Mayer, Jossey-Bass, 2004
Bridging Cultural Conflicts: A New Approach for a Changing
World
Michelle LeBaron, Jossey-Bass, 2003
Bridging Troubled Waters: Conflict Resolution from the Heart
Michelle LeBaron, Jossey-Bass, 2002
Changing Lenses
Howard Zehr, Herald PRess, 1990, 1995
Difficult Conversations: How to Discuss What Matters Most
Douglas Stone, Bruce Patton and Sheila Heen, Viking Press, 1999
The Dynamics of Conflict Resolution
Bernard Mayer, Jossey-Bass, 2000
Emerging Systems for Managing Workplace Conflict: Lessons from
American Corporations for Managers and Dispute Resolution
Professionals
David Lipsky, Ronal L. Seeber and Richard Fincher, Jossey-Bass,
2003
Finding Common Ground
Barbara Ashley Phillips, Hell's Canyon Publishing, 1994
Getting Disputes Resolved
William Ury, Jeanne M. Brett and Stephen Goldberg, Jossey-Bass, 1988
Getting Past No: Negotiating Your Way from Confrontation to
Cooperation
William Ury, Bantam Books, 1993
Getting to Yes
Roger Fisher and William Ury, Penguin Books, 1981, 1992
The Handbook of Dispute Resolution
Michael L. Moffitt and Robert C. Bordone, 2005
I Hear What You Say, but What Are You Telling Me?: The Strategic Use
of Nonverbal Communication in Mediation
Barbara G. Nadonik, Jossey-Bass, 2001
Mediate, Don't Litigate
Peter Lovenheim and Lisa Guerin, McGraw Hill, 1989
Mediating Interpersonal Conflicts
Mark Umbreit, CPI Publishing, 1995
Mediation: A Comprehensive Guide to Resolving Conflicts without
Litigation
Jay Folber and Alison Taylor, Jossey-Bass, 1984
The Mediation Process
Christopher Moore, Jossey-Bass, 1986,1996,2003
The Mediator's Handbook Jennifer Beer and Eileen Stief, New Society Publishers, 1982,1997
Negotiating Globally: How to Negotiate Deals
Resolve Disputes and Make Decisions Across Cultural Boundaries
Jeanne M. Brett, Jossey-Bass, 2007
Practicing Narrative Mediation: Loosening the Grip of Conflict John Winslade and Gerald Monk, Jossey=Bass, 2008
The Promise of Mediation
Joseph Folger and Baruch Bush, Jossey-Bass, 1994, revisd edition 2004
Resolving Identity Based Conflicts in Nations, Organizations and
Communities
Jay Rothman, Jossey-Bass, 1997
Settling Disputes Linda Singer, Westview Press, 1990
Taking Charge and Managing Conflict
Josh Stulber, Lexington Books, 1993
When Talk Works Deborah Kolb & Associates, Jossey-Bass, 1997
Working Through Conflict: A Communication
Perspective
Folger and Poole, Scott, Foresman and Co., 1984